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MONTHS DAYS HOURS MINUTES SECONDS
Coming Soon!
On-Demand Sessions: May 19 Release
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MONTHS DAYS HOURS MINUTES SECONDS
Coming Soon!

On-Demand Sessions: May 19 Release

25:57

The Next Normal: 3 Ways the Shift to Work-At-Home is Transforming Business

Speakers: Scott Casson, Vice President of Service Delivery, PPT Solutions; Scott Prater, Vice President of Technology Solutions, PPT Solutions; John Smiley, Vice President of Enterprise Solutions

May 19th, 2020
12:48

Collaborative Contact Center: Making the Customer Experience Better Together

Speakers: Christina Gates, Director of Product Marketing, Talkdesk; John McMullan, Product Marketing Manager, Talkdesk

May 19th, 2020
15:07

Delight Your Customers By Using Your E.A.R.s

Speaker: Spencer Petty, Director of Supplier Operations, Avetta

May 15th, 2020
13:19

Templates: Creating Playbooks of Experience

Speaker: Danny Cohen, Corporate Applications Analyst, Rover.com

May 15th, 2020
21:24

25 Years of Cancer Research: How CRM Can Transform Epidemiology

Speaker: Kristen Savage, Study Administrator, City of Hope

May 15th, 2020
21:16

Employee Engagement: The Secret Ingredient Your CX is Missing

Speakers: Kathy Krucek, Senior Director of Product Management, WFO, Talkdesk, Daniel Matos, Principal Product Manager, Talkdesk, and Diogo Vasques, Product Marketing Manager, Talkdesk

May 19th, 2020
21:55

Managed Service Contact Center: Not Just a Fairytale

Speaker: Michael Zurat, Solution Architect, General Dynamics

May 19th, 2020
21:38

Supervisor Efficiency and Effectiveness: Making Workforce and Quality Management Work For You

Speakers: Kathy Krucek, Senior Director of Product Management, WFO, Talkdesk; Richard Lawrence, Senior Director of Product Management, WFO, Talkdesk; Daniel Matos, Principal Product Manager, Talkdesk, Diogo Vasques, Product Marketing Manager

May 15th, 2020