![João Carmo](https://assets.swoogo.com/uploads/full/1166754-60affbc574149.png)
Principal Product Manager at Talkdesk, João is responsible for driving all global AI product development efforts ranging from Speech Analytics, Knowledge Management, Real-time Agent Assistance or Virtual Agents. Prior to Talkdesk, João has successfully deployed AI in Marketing, Sales and Customer Experience solutions for some of the world-leading Telecom companies.