Featured Session
Driving positive customer experience

Join Neeracha Taychakhoonavudh, Executive Vice President of Customer Success and Strategy at Salesforce, and Kathie Johnson, Chief Marketing Officer at Talkdesk, for a Fireside Chat focused on driving positive customer experiences. Neeracha and Kathie will discuss the value of customer passion and employee experience on CX, sharing their perspectives while providing actionable suggestions that you can apply in your organization.

Kieran King - Chief Customer Officer -
Neeracha Taychakhoonavudh - Executive Vice President, Global Customer Success & Strategy - Salesforce