Unlike other real-time analytics tools that rely on pre-built dashboards and limited choice of KPIs to display, the Talkdesk Analytics suite provides a better way to extend business value from data.
In this session discover how Talkdesk Live and Explore will help you uncover new insights with:
- customizable dashboards.
- custom metrics connected with sales and service data.
- more actionable narratives of how calls travel through contact centers.
Jenna Henson - Commercial Sales Engineer - Talkdesk