How to customize reporting and real-time analytics with Talkdesk Live and Explore tools.

Unlike other real-time analytics tools that rely on pre-built dashboards and limited choice of KPIs to display, the Talkdesk Analytics suite provides a better way to extend business value from data.

In this session discover how Talkdesk Live and Explore will help you uncover new insights with:

- customizable dashboards.

- custom metrics connected with sales and service data.

- more actionable narratives of how calls travel through contact centers.

Filipa Fernandes Da Silva - Product Marketing Manager - Talkdesk
Jenna Henson - Commercial Sales Engineer - Talkdesk