Delivering awesome customer experiences with engaged and effective agents in an uncertain future.
Join an intimate group of attendees and Envision team members to discuss some practical real-world examples of how to deliver exceptional customer experiences with your workforce to ensure delighted customers and an engaged and effective agent workforce.
This roundtable session will bring together a variety of perspectives and conversation that will build actionable insights to help you make every moment matter. Attendees are welcome to observe but are encouraged to participate!
Bill Hatzman - Director, Business Development - Envision