Artificial Intelligence in the contact center: A Jabra Perspective

Our focus is on AI in the contact centers. We will cover questions such as ”why are contact centers in the epicenter of AI development?”, ”what are the uses cases for AI?”, ”how well does AI work in real life”? And what does it take to get the most value out of your AI investments?

Vern Fernandez - Senior Manager, Contact Center Excellence - Jabra