Contact centers of all kinds use Zingtree’s no-code, interactive decision tree software to guide their agents through complex, consequential, or changing processes. As they speak to customers on the phone, agents navigate a choose-your-own-adventure experience that shows them the right information at each stage of the conversation, boosting call compliance and leading the customer to the next best action. Businesses use Zingtree for a wide variety of use cases – inbound and outbound, for support, sales, scheduling, and beyond