Hear Talkdesk Chief Product Officer, Charanya Kannan (CK), as she shares her insights and the latest news about Talkdesk innovations in customer experience from automation and artificial intelligence, to personalization, customization, and more. CK will be joined by special guests Ed Poorbaugh, Director Customer Experience Center Technologies at Sysco and Adrian Lang, Head of Operations and Small Business Solutions at Bank of Montreal. Join us and experience the cloud contact center for customer-obsessed companies.