Join Talkdesk Chief Executive Officer on the opening day of Opentalk 2021 as he reflects on the last decade of transformational CX and shares how Talkdesk is executing on its bold vision to provide a better way for organizations to unlock the promise and potential of great customer experience. Tiago will be joined by Talkdesk customers and partners in a discussion about how a customer-first philosophy helps companies build brand love and loyalty, the importance of corporate social responsibility and what’s next in customer experience.